My Resumé

Where I've Been

1. Booz Allen Hamilton October 2022 - Present

   Associate, UX Strategy

   Consultant for large government agency implementing ServiceNow Strategic Portfolio Management for 700+ users and billions of dollars in investments.

2. Level Access April 2021 - October 2022

   Accessibility Consultant

   Consultant and evangelist for Accessibility to dozens of enterprise and mid-market clients. Leader of Accessibility testing teams for audits of web sites, applications, and mobile apps.

3. American University August 2015 - April 2021

   Manager, Web Development 3.5years

   Web Developer 2 years

   Lead developer on the initial responsive migration and later complete redesign of www.american.edu including a completed WCAG 2.0 AA review. Oversaw the implementation of the AU design system on other major properties in the digital ecosystem including ServiceNow (help.american.edu), CRM Recruit (future-eagle.american.edu), DestinyOne (continuing-ed.american.edu), etc.

4. Freelance 4 years

   Web Developer

   Development of custom websites and email templates for a non-profit political organization.

5. Blackbaud, Inc. 1 year

   Interactive Designer

   Front-end customization of Convio Luminate and CMS for enterprise customers. Collaboratively expanded Grunt/Node.js task automation.

6. Network Designs, Inc.

   Development Manager 2 years

   Web Developer 5 years

   Led the development of the DOT IdeaHub employee ideation platform which was named one of the Top 25 Innovations in Government by the Ash Center for Democratic Governance and Innovation at the John F. Kennedy School of Government, Harvard University in May 2013. As Development Manager, worked with a large federal client, program managers, user experience designers, and developers to provide high-quality, standards-based, WCAG-compliant projects.

7. iapps, Inc.

   Client Support Representative 2 years

   Provide front line support for the hosted websites of 75+ charitable foundation and non-profit clients.

8. PKF Technologies

   Technical Consultant 1 year

   Technical consultant for country club, city club, and other hospitality industry clients.

9. Levick Strategic Communications, LLC

   Systems Administrator 2 years

   Systems administrator and webmaster for legal PR and strategic communication firm.

10. United Technologies Corporation

    IT Analyst 1 year

    Systems administrator and intranet webmaster for the military and government relations office.

11. United States Senator Joseph R. Biden, Jr. (D-DE)

    Systems Administrator 1 year

    Systems administrator and webmaster for the Senator's main DC office.